Standpoint Family plugin

Version 1.2, 1 October 2026 (connection log). Version 1.1 and 1.0, 1 October 2026.

The Standpoint Family plugin works out child costs, a fair share split and maintenance arrears inside ChatGPT and Claude. This section covers only the plugin. The Standpoint Family app is covered by our Privacy Notice.

What the plugin receives, and what happens to it

When you use the plugin, ChatGPT or Claude sends it only what is needed for the sum: the costs and their categories, short names you give a cost (such as "swimming lessons"), each parent's net monthly income, amounts the child already gets, the maintenance order amount, its start month and yearly increase, and the payments made by month. It never asks for names of people, ID numbers, contact details or your chat history.

• These are used once to calculate the answer, and are not kept.
• We do not store or log names, amounts, incomes or any text you type.
• The plugin does not need an account, and it never reads, stores or touches any Standpoint Family case record.

What we do record, and why

For each use of the plugin we record only:

• the tool used (the worksheet, the fair share split or the arrears tally),
• the date and time,
• the app it was used from (ChatGPT or Claude), if we can tell,
• whether it worked or gave an error.

We use this only to count how often the plugin is used and to spot problems. It holds nothing about you and cannot be linked to you. If something goes wrong, our server log notes a technical error code, never what you typed.

Our server log also notes technical details of each connection from ChatGPT or Claude that is not a calculation, such as the protocol version, the type of app and how long the server took to answer. These connection messages carry nothing you type, and the log never holds your IP address.

Your IP address is used for at most one minute, in scrambled (hashed) form and only in the server's memory, to stop the plugin being flooded with requests. It is never written down or kept.

How long we keep it

• What you type: not kept at all. It is gone once the answer is sent.
• The usage record above: 12 months, then deleted automatically.
• The hashed IP address: one minute at most, in memory only.
• Server logs (error codes and connection details): kept by Netlify for between 24 hours and 7 days, then deleted.

Who receives it

• Netlify, which hosts the plugin and runs it in the United States, processes each request to work out the answer and stores the usage record for us. It does this under a written agreement with us.
• We do not sell, share or rent this information, and we do not use it for advertising.
• OpenAI (ChatGPT) and Anthropic (Claude) run the chat where you use the plugin. What you type in their chats, and the answers you get, are handled under their own privacy terms, not ours.

Your choices

• You decide what to type. You can use made-up or rounded amounts and still get an answer.
• You can turn the plugin off or remove it in ChatGPT or Claude at any time.
• Because we keep nothing that can be linked to you, there is nothing about you for us to show, correct or delete. If you have a question or a complaint, write to our Information Officer below.

The link at the end of each answer opens our website, which is covered by our Privacy Notice.

Contact

Standpoint Family is provided by TownConnect (Pty) Ltd, registration 2026/106250/07, 442 Davidson Street, Vaalwater, Limpopo, 0530.

Information Officer: Stephen Earle, TownConnect (Pty) Ltd, 442 Davidson Street, Vaalwater, Limpopo, 0530. Email: info@intelligencefoundry.co.za or hello@townconnect.co.za.

You may complain to the Information Regulator of South Africa (inforegulator.org.za).